Privacy policy and GDPR notice

Privacy and Data Protection Notice and contractual commitments for the General Data Protection Regulation (GDPR)

  1. Who are we?
    Wilkins Solicitors LLP  is a limited liability partnership incorporated in England and Wales and is a ‘controller’ under the General Data Protection Regulation and the Data Protection Act 2018.
  2. What Data shall we collect?
    The processing is necessary once we have a contract with you to provide legal services or if you have asked us to take specific tasks prior to entering a contract with you.
    We will only collect information from you that is relevant to the matter that we are dealing with. In particular we may collect the following information from you which is defined as ‘personal data’:

    • Personal details
    • Family, lifestyle and social circumstances
    • Financial details
    • Business activities of the person whose details we are processing
  3. Special Categories
    We may also depending on the work we are doing for you, collect information that is referred to as being in a ‘special category’. This could include:

    • Physical or mental health details
    • Racial or ethnic origin
    • Religious beliefs or other beliefs of a similar nature
    • Criminal convictions
    • Sexual orientation
  4. How will we use this data?
    We may use your information for the following purposes:

    • Provision of legal services including advising and acting on behalf of clients
    • Promotion of our goods and services
    • Maintaining accounts and records
  5. Who will we share your information with?
    Under our Code of Conduct there are very strict rules about who we can share your information with and this will normally be limited to other people who will assist with your matter. This may include:

    • Barristers
    • Medical Experts
    • Private investigators
    • Healthcare professionals, social and welfare organisations
    • Courts and tribunals
    • Where you authorise us we may also disclose your information to your family, associates or representatives and we may also disclose your information to debt collection agencies if you do not pay our bills.
  6. How long will we keep your information for?
    We will normally keep your information throughout the period of time that we do work for you and afterwards for a period of six years as we are required to do by law and also by the regulations that apply to us.
    In some cases (for example where we have prepared a will for you) we may retain your information for a longer period and we will advise you of this at the time.
    More information is set out in our data retention policy which is available on request from one of the Principals.
  7. Transfers to Third Countries
    We may from time to time transfer your personal data to a country outside of the EEA.
    Normally this will be necessary for the performance of your contract with us or for the exercise or defence of legal claims on your behalf.
    Sometimes we may transfer for other reasons and we will ensure that appropriate safeguards are in place at all times.
  8. Security Arrangements
    We shall ensure that all the information that you provide to us is kept secure using appropriate technical and organisational measures.
    In the event of a personal data breach we have in place procedures to ensure that the effects of such a breach are minimised and shall liaise with the ICO and with you as appropriate.
    More information is available from any Principal at the Wilkins Solicitors LLP.
  9. What rights do you have?
    You have the following rights under the GDPR:

    • Right to be informed
    • Right of access
    • Right to rectification
    • Right to erasure
    • Right to restriction of processing
    • Right to data portability
    • Right to object
    • Rights concerning automated decision-making and profiling
  10. Rights of Access
    You have a right to see the information we hold about you.
    To access this you need to provide a request in writing to one of the Principals, together with proof of identity.
    We will usually process your request free of charge and within 30 days however we reserve the right to charge a reasonable administration fee and to extend the period of time by a further two months if the request is manifestly unfounded or vexatious and/or is very complex.
    Full details are available in our data subject access policy which is available on request from one of the Principals.
  11. Rights of Erasure
    You have a right to ask us to erase your personal data in certain cases (details may be found in Article 17 of the GDPR)
    We will deal with your request free of charge and within 30 days but reserve the right to refuse to erase information that we are required to retain by law or regulation, or that is required to exercise or defend legal claims
    To exercise your right to erasure please contact one of the Principals.
  12. Who can you complain to?
    If you are unhappy about how we are using your information or how we have responded  to your request then initially you should contact initially the fee earner who dealt with your case or if he or she is not available one of the Principals.
    If your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at

Privacy policy in relation to the Wilkins Solicitors LLP website

  1. How we use cookies
    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
  2. Links to other websites
    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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